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What is Ask Jeeves Desktop Search?
What does it do?
How does it work?
What is "indexing"?
How do I install and run the program?
What are the system requirements for running Ask Jeeves Desktop Search?
What files does Ask Jeeves Desktop Search index?
What about email?
What if I want to do a web search?
How do I get previews of files and emails?
Can I interact with my emails (e.g. reply, forward, etc.)?
What is Writely?
What about Privacy/Security?
Will Ask Jeeves Desktop Search affect my computer's performance?
What are Preferences?
How do I uninstall?
What if I haven't found an answer to my question?
Q: What is Ask Jeeves Desktop Search?
A: Ask Jeeves Desktop Search is an incredibly useful search tool that lets you search
for files on your computer just as easily as you search for information on the Web. It's fast, easy
to use, and can save you valuable time when looking for misplaced or hard-to-locate computer
files or emails.
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Q: What does it do?
A: Once you start using Ask Jeeves Desktop Search, you'll wonder how
you lived without it. Here are just some of the benefits:
- Find practically anything on your computer in seconds
- Never misplace a file again - you no longer need to spend time
organising all your documents into endless folder categories and
sub-categories.
- Search for important Office files, pictures, emails, music and video files, and more.
- Ask Jeeves Desktop Search lets you search your computer, email messages, or the entire internet - all from one place
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Q: How does it work?
A: Ask Jeeves Desktop Search keeps track of where your files are stored on your hard drive so you
don't have to.
Here's how it works:
- Ask Jeeves Desktop Search begins by scanning your computer's hard disk for office files,
pictures, emails, music and video files and more. Once it has indexed everything, it can
locate individual files in seconds.
- Open your Ask Jeeves Desktop Search program and enter a keyword or phrase related
to the file(s) you need. Ask Jeeves Desktop Search will quickly search all your indexed documents and provide
results that match your query.
- Find the file name you're looking for from the list of results and open it - it's as easy as
that.
Once you download Ask Jeeves Desktop Search, the program does the rest.
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Q: What is "indexing"?
A: Indexing is a technical term for the process by which Ask Jeeves Desktop Search scans the files
on your computer and makes a special list of them in order to help you easily find them later. As
you save or add new files to your hard drive, Ask Jeeves Desktop Search will automatically index the files.
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Q: How do I install and run the program?
A: It's easy. Simply:
- Go to http://dl.uk.ask.com/ajds20/ad203uk.exe and download Ask Jeeves Desktop Search.
- Go through the installation sequence, then run the program.
- You will initially be asked to set a few preferences - this will only take a couple of
minutes.
- Ask Jeeves Desktop Search will now start to index your computer. The time for this to
complete will vary depending on your computer and number of files you have saved on
your hard drive. Once your computer has been indexed, you can begin using Ask Jeeves Desktop Search!
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Q: What are the system requirements for running Ask Jeeves Desktop Search?
A: You must be using Windows 2000 or Windows XP.
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Q: What files does Ask Jeeves Desktop Search index?
A: Ask Jeeves Desktop Search will index your most important documents, including:
- Office 2000+ for Office doc formats
- Outlook and Outlook Express for emails and attachments
- PDF and ZIP files
- Images – jpg, gif and png
- Music Files – mp3, wma and wav
- Video Files – mpeg and wmv
- Plus: bookmarks, web page history and more.
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Q: What about email?
A: Yes! You have the option of allowing Ask Jeeves Desktop Search to index Outlook/Outlook Express to quickly find
email messages.
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Q: What if I want to do a web search?
A: In addition to searching your computer for files, Ask Jeeves Desktop Search also features built-in
web search so you don't have to run a separate browser. You can conveniently search the
internet, your computer, and email all from the same place.
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Q: How do I get previews of files and emails?
A: Seeing previews of your files and emails is a snap. Simply click on
a specific entry in a list of results and a preview will appear to the
right. This works for all major document types including audio and
video files.
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Q: Can I interact with my emails (e.g. reply, forward, etc.)?
A: Yes. You can interact with an email by double-clicking on a result
within the Ask Jeeves Desktop Search application. This will bring up the
email as you normally see it in Outlook or Outlook Express.
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Q: What is Writely?
A: Writely (http://www.writely.com)
is an online word-processing tool that allows users to create and edit
documents which can then be shared for collaboration. Ask Jeeves
Desktop Search enables you to search for documents within Writely. Look
for more integration points in the near future.
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Q: What about Privacy/Security?
A: Ask Jeeves takes your privacy very seriously. Furthermore, the Ask Jeeves Desktop Search
program indexes your computer files only locally on your computer - we do not see them or have
access to any of your files. You can read more about our Privacy Policy at: http://sp.uk.ask.com/docs/about/policies.html.
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Q: Will Ask Jeeves Desktop Search affect my computer's performance?
A: The only time Ask Jeeves Desktop Search may affect your computer's
performance is during its
initial indexing of your hard drive. (And you can choose to avoid this
by selecting "Automatic" or "Slow" in the "Indexing -> Speed" menu.
Slow mode will not affect your computer but will take longer to index.
Automatic mode will only index in Fast mode if you are idle and will
switch to Slow when you become active.
Once your computer has been indexed, its performance should not be affected.
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Q: What are Preferences?
A: Ask Jeeves Desktop Search gives you the flexibility to choose what types of files you want
indexed on your computer.
- You can choose whether to index Outlook/Outlook Express emails
- You can choose which folders to index and which folders to leave out
- You can choose whether to index your computer more quickly (performance may be
slower), or more slowly (performance will not be affected), or let the application intelligently decide.
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Q: How do I uninstall?
A: You can easily uninstall Ask Jeeves Desktop Search at any time. To do so:
- Click the Start button in the bottom-left corner of your desktop
- Select Programs from the pull-up menu
- Select Ask Jeeves Desktop Search
- Click Uninstall
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Q: What if I haven't found an answer to my question?
A: If you require further assistance with regard to Ask Jeeves Desktop Search, you can contact Customer Support.
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